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March 26th, 2025

Pick & Pack: Using Technology To Optimise Your Fulfilment Process

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The heart of any successful eCommerce operation lies in its ability to deliver products quickly, accurately, and sustainably. For fulfilment centres the heart of this operation is the entirety of the pick and pack process. One of the key fundamentals when it comes to delivering on your fulfilment is to ensure that you’ve got the basics down. And the best way to do that is to utilise technology when developing your process. Investing in efficient systems not only meets consumer demands but also sets the stage for greener, more cost-effective operations.

In this blog, we explore how advanced picking and packing technologies can revolutionise warehouse workflows and how partnering with innovative tech providers can provide the tools and insights necessary to manage high volumes with ease.

From warehouse management systems to automated solutions, the right technology can adapt to your specific needs and scale as your business grows. Beyond operational efficiency, these tools also contribute to sustainability efforts by minimising waste and optimising energy use.

Increase pick efficiency with relevant tech.

When it comes to picking, it really is the first point of contact which our warehouse staff have with your customers’ orders, making it extremely important that we get it right first time. That is why we have implemented the right technology to ensure that picking accuracy is nothing short of the industry standard, 99.99%. In order to do this we have invested in relevant tech which makes picking swift and accurate.

Traditionally warehousing services would utilise paper pick lists these would be physical copies of pick lists that would have each product listed and the area in which that product is located. These pick lists would then be ticked off as the product was picked. Though this method worked for many years – technological advances have meant that not only can we digitalise these pick lists making them more environmentally friendly, but also increase accuracy by removing the possibility of human error.

Though almost all warehouses will now have moved away from traditional picklists to digitised versions, there are still ways in which we can improve picking with the use of technology. Using a scanning & logging system you can scan both the item picked and the position picked from for the order which you are completing. By doing this you remove the likelihood of human error and create a faultless system which is checked at multiple touchpoints.

Scanning the products in and out of the warehouse with a direct connection to our WMS allows the picking experts to work efficiently and ensure that the product your customer ordered is the one they receive.

Reduce errors with packing technology.

Getting the packing process solidified is one of the most important aspects when it comes to improved accuracy rates. And one of the best ways to improve the overall packing process is through the use of technology. We’re not talking tech in terms of automated packing machines, as we believe the human side of fulfilment is the key to keeping the operation running smoothly and efficiently. However, when we talk about integrating technology, we don’t mean replacing human expertise with fully automated packing machines. At SCEND, we firmly believe that the human element remains the backbone of an efficient and smoothly running fulfilment operation. Instead, we focus on empowering our warehouse operatives with cutting-edge technology that enhances their capabilities.

At SCEND  we operate a triple-verified system, which means our warehouse operatives will check packages three times before dispatch. These checks are done using scanning software which automatically verifies the product against data held in the Warehouse Management System (WMS) – helping to improve efficiency and reduce the margin for error.

By combining human expertise with smart technology, we create a fulfilment process that is not only highly accurate but also scalable and efficient. At SCEND, we’re committed to continuous improvement, ensuring that our packing operations remain at the forefront of industry standards while delivering the best possible experience for our customers.

Drop and go: the benefits of conveyors.

When it comes to scaling up your business, preparation is key. As demand increases, you need to be ready for a significant rise in both incoming and outgoing orders. Managing this surge efficiently is crucial to maintaining customer satisfaction and operational flow. One of the most effective ways to streamline your order fulfilment process is by investing in the right technology. By upgrading your packing and dispatch operations with a conveyor system, you can significantly improve efficiency. A well-integrated conveyor system ensures that packages move swiftly and seamlessly through each stage of fulfilment, ultimately helping you meet higher demand while maintaining speed, accuracy, and productivity.

Invest in tech partners.

When it comes to fulfilment, trying to manage everything on your own isn’t always the most efficient or scalable option. And in this instance, we’re not necessarily talking about getting on board with a 3PL (though that’s also a great option). One of the most effective ways to optimise your eCommerce fulfilment process is by working alongside a range of tech partners.

Tech partners provide innovative solutions that seamlessly integrate with your existing fulfilment operations, helping to streamline workflows and improve overall efficiency. From advanced inventory management software that ensures accurate stock tracking to automated returns processing that simplifies the post-purchase experience, there are a myriad of solutions which you can utilise to help boost your fulfilment and provide your customers with a delivery experience that they won’t forget. The right technology can also help reduce errors, speed up order processing, and provide valuable insights into your fulfilment performance, allowing you to make data-driven decisions that support business growth.

At SCEND we work alongside a network of fulfilment partners which are perfect for improving efficiency, accuracy and promoting growth. Whether you're looking to optimise your order management system, enhance your shipping processes, or introduce smarter inventory control, our trusted partnerships provide the tools you need to stay ahead of the competition. Explore our list of fulfilment partners today and discover how the right tech can revolutionise your operations.

Allow tech to promote a greener fulfilment.

When discussing the benefits of technology in fulfilment, efficiency is often the first thing that comes to mind. While streamlining operations and speeding up processes are crucial advantages, technology also plays a significant role in making fulfilment more sustainable. In today’s world, where environmental responsibility is becoming a top priority for businesses and consumers alike, integrating the right tech solutions can be one of the most effective ways to reduce your carbon footprint and create a more eco-friendly fulfilment model.

By leveraging advanced technology, businesses can optimise inventory management, minimise waste, and reduce energy consumption throughout the supply chain. Automated systems help improve order accuracy, reducing the number of returns and unnecessary shipments, which in turn lowers carbon emissions. Smart packaging solutions ensure that the right-sized materials are used, cutting down on excess packaging waste. Additionally, route optimisation software can streamline delivery logistics, reducing fuel consumption and emissions by ensuring that shipments take the most efficient paths.

At SCEND, we believe that technology is not just about improving efficiency—it’s about driving positive change. By integrating green fulfilment technologies, businesses can operate more responsibly while still delivering an exceptional customer experience.

By utilising technology to assist in your business’s pick and pack process you can help to improve efficiency, reduce carbon emissions and provide a fulfilment experience which supersedes that of your competitors.

Or if you would like to get on board with a 3PL that can take care of it all for you, speak to the team here at SCEND.

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