Why should I use a specialised fulfilment partner for my pet brand?

We believe that working with a specialist like us gives you a major advantage: we understand the unique logistics needs of pet products, such as keeping delicate grooming items safe, and rotating stock for perishable or short‑shelf‑life goods. By outsourcing fulfilment to us, you free up your time to focus on growing your business, while we ensure your customers get timely, accurate, and high-quality order fulfilment.

How does SCEND ensure order accuracy and quality control?

We use a robust warehouse management system (WMS) that gives us real‑time visibility of inventory. During the picking process, our team scans barcodes to minimise errors, and before we dispatch any item, we perform quality checks to confirm that everything is correct, intact, and meets your brand's standards.

Does SCEND support both B2C and B2B orders?

Yes. Whether you are shipping direct-to-consumer (D2C) orders or fulfilling wholesale / retail orders, we have flexible systems to manage both. We can adapt labelling and packaging depending on whether the destination is a single consumer or a retail partner.

How does SCEND integrate with my eCommerce store?

We integrate seamlessly with major eCommerce platforms (such as Shopify, Amazon, WooCommerce, etc.) via our WMS / order management system. This means that orders are automatically synced, and you have live visibility of your inventory, orders, and returns through our dashboard.

How scalable is SCEND's pet supply fulfilment solution for my growth?

We are highly scalable. Whether you have a steady volume of orders or unpredictable spikes (for example, during seasonal peaks or viral growth), we can flex our capacity accordingly. We are set up to grow with you, from smaller-volume brands to large-scale operations.

Can SCEND ship pet supplies globally?

Yes. We offer worldwide shipping for pet supply fulfilment from our EU and UK warehouses, ensuring your products reach customers quickly, reliably, and in perfect condition, wherever they are.

Pet Accessories Fulfilment for growing brands.

What we do

We specialise in pet fulfilment, offering seamless storage, precise order handling, and reliable global shipping. Our scalable fulfilment solutions support fast-growing pet supplement brands, ensuring products are stored safely, dispatched accurately, and delivered to customers quickly and efficiently.

OUR PROMISE

Give your customers, and their pets the quality they deserve.

Your customers and their pets deserve the very best, which is why we provide premium pet supply fulfilment for every single order. Quality is at the heart of everything we do, ensuring every package and product leaving our warehouse is handled with the utmost care, accuracy, and respect. From secure storage and precise picking to careful packing and timely dispatch, we make sure every order reaches your customers and their pets in perfect condition, helping your brand build trust, loyalty, and a reputation for excellence.

SPEAK TO AN EXPERT

DTC fulfilment

Reach your customers globally with our customer-centric approach.

Retail fulfilment

Provide multi-channel solutions with retail prep and wholesale.

full service PET SUPPLY fulfilment

We deliver global pet supply fulfilment for a range of products.

No matter what you sell, our team delivers world-class fulfilment for all pet products, ensuring a customer-focused, branded experience across your entire range.

Small & light cat food.

Expert fulfilment for cat foods, including treat bags and supplements.

Small & light dog food

Fume-free storage and fulfilment for dog treats, bones, dental chews and more.

Supplements

Precision handling of animal supplements, for coat maintenance and more.

Treats

Accurate pick and pack of all animal treats, snacks and small food products.

OUR ADVANTAGE

Precise, tech-driven pet fulfilment for a global reach.

For over a decade, we’ve partnered with global pet brands to deliver leading fulfilment solutions for growing companies.

Experts in fragile products.

Tech-driven fulfilment process.

Worldwide shipping for global brands

Same day dispatch before 9pm

Experts in fragile products.

Poorly packaged products can result in breakages and leaks during transit, leading to unhappy customers and costly returns. Our expert packing team ensures your fragile products are handled with care, preventing damage and maintaining product integrity.

Tech-driven fulfilment process.

We scan, allocate, and store every product securely. Orders trigger automated picking and packing, with real-time tracking and live stock updates available through our dashboard, giving both you and your customers full visibility of every order.

Worldwide shipping for global brands.

We partner with you to reach customers worldwide, offering fully compliant fulfilment from our EU and UK warehouses. Every order is handled efficiently, ensuring timely delivery to both your customers and retail partners across the globe.

Same-day dispatch before 9PM.

We offer late same-day dispatch for all eCommerce orders placed before 9 PM and B2B orders before 12 PM, ensuring fast, reliable delivery that meets industry expectations while driving customer retention and increasing CLTV.

"I cannot overstate how much they have contributed to our success. SCEND has consistently provided exceptional service."

OYO

"We would, and have, recommended SCEND as the go-to 3PL for any UK eCommerce brands who’re looking to scale and grow."

Pet Gently

"They run a very smooth operation and have ensured our customers are getting the best shopping experience possible. We've seen no issues with our service at all."

Kinnerton UK

"I cannot overstate how much they have contributed to our success. SCEND has consistently provided exceptional service."

OYO

"We would, and have, recommended SCEND as the go-to 3PL for any UK eCommerce brands who’re looking to scale and grow."

Pet Gently

"They run a very smooth operation and have ensured our customers are getting the best shopping experience possible. We've seen no issues with our service at all."

Kinnerton UK