Can SCEND scale with your TikTok Shop as it grows?

Yes, we are built for scale. Whether you're receiving a handful of orders or experiencing viral spikes, we have the infrastructure, staff, and technology to support rapid growth. Our experienced team proactively helps you plan for increased demand so your fulfilment never becomes a bottleneck as your audience expands.

Does SCEND ship internationally?

Yes, we support worldwide shipping, giving you the freedom to reach customers far beyond your local market. Our international network ensures reliable delivery across multiple regions, and we help you manage global fulfilment complexities so you can confidently expand your brand and serve customers wherever your TikTok content reaches.

Can you monitor your inventory in real time?

Yes, our platform provides real-time inventory visibility as your TikTok Shop syncs directly with our system. You can check stock levels anytime, view incoming and outgoing items, and set alerts for low-stock SKUs. This helps you stay organised, avoid overselling, and make smarter decisions about restocking and forecasting.

What is the dispatch cut‑off time for TikTok orders with SCEND?

We provide same-day dispatch for all orders placed before 9 PM, ensuring fast, reliable delivery and helping your TikTok customers receive their products quickly while maintaining high service standards.

Does SCEND handle returns for TikTok orders?

We handle returns as part of our end-to-end fulfilment solution. When a customer sends an item back, we process it quickly, inspect the contents, and update your stock levels accordingly. This helps maintain accurate inventory visibility and ensures your customers have a smooth, professional returns experience, which ultimately reflects positively on your brand.

Are our fulfilment operations accredited?

Yes, our operations follow strict quality and security standards. We hold ISO 9001, ISO 14001, and ISO 27001 certifications, meaning we meet recognised benchmarks for quality management, environmental responsibility, and information security. These accreditations reflect our commitment to delivering a professional, consistent, and trustworthy fulfilment service.

TikTok fulfilment for social commerce excellence.

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What we do

We specialise in TikTok fulfilment, offering bespoke 3PL solutions that seamlessly integrate eCommerce and social commerce, creating an efficient omnichannel funnel that connects your products to customers, and enhances the overall shopping experience.

TikTok fulfilment solutions for social commerce success

Business expansion

Optimised TikTok fulfilment to save you time, allowing you to focus on growing your social commerce presence while we handle daily operational tasks, so you can maximise long-term opportunities.

Next-day deliveries

Deliver superior TikTok fulfilment with fast same-day shipping, boosting the chance of next-day delivery and giving your customers a seamless, social commerce shopping experience they’ll love and return to.

Returns management

We manage all TikTok fulfilment returns, processing items quickly and efficiently to restock products faster. Our streamlined returns process ensures your social commerce business continues generating revenue.

Dedicated to growth

Our TikTok fulfilment experts provide dedicated guidance, support, and strategic insight to help DTC businesses streamline social commerce operations, accelerate growth, and achieve their goals on the platform.

our INTEGRATIONS

Fast, reliable fulfilment for viral brands.

With TikTok Shop’s rapid growth and the potential for products to go viral, brands need dependable TikTok fulfilment. As a leading social commerce 3PL, we manage high-volume TikTok orders seamlessly from purchase to delivery, ensuring fast, reliable fulfilment that supports scalable growth and customer satisfaction.

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Where TikTok fulfilment, meets intelligent, seamless operations.

Step one

Stock intake & inventory logging.

Receive and scan your inventory into a secure warehouse. Record SKUs, batch numbers, and expiry for TikTok‑fulfilment accuracy.

Step two

Storage & inventory management.

Store goods safely with stock rotation. Maintain optimal conditions ensuring fast, reliable stock movement for your TikTok orders.

Step three

Pick, pack and dispatch.

Use a paperless scanning system for picking. Pack with eco boxes and triple‑check items before same‑day dispatch.

Step four