Shopify & Shopify Plus fulfilment for growing eCommerce brands.  

Yes. Every SCEND client gets access to a 24/7 real-time client portal where you can monitor every Shopify and Shopify Plus order as it moves through picking, packing, and dispatch. Live inventory levels, carrier tracking updates, and returns activity are all visible in one dashboard, giving you complete visibility and control over your Shopify fulfilment operation at all times.

Yes. We manage the complete returns process for both Shopify and Shopify Plus orders on your behalf. When a return arrives at our UK or EU fulfilment centre, our team inspects the item, updates your Shopify inventory in real time, and follows your specific instructions for restocking, replacement, or disposal. Our reverse logistics process is designed to be fast, accurate, and brand-consistent, protecting your customer experience and keeping your Shopify stock levels accurate at all times.

Yes. As a B Corp Certified 3PL, sustainability is embedded into every aspect of our Shopify and Shopify Plus fulfilment operation. We use rightsized, recyclable, and eco-friendly packaging to minimise waste, optimise shipping routes to reduce carbon emissions, and partner with carriers committed to greener last-mile delivery. Our Carbon Neutral and Soil Association accreditations reflect our genuine commitment to responsible Shopify fulfilment, helping your brand demonstrate meaningful environmental credentials to your customers.

Onboarding begins with a dedicated video call where we connect your Shopify or Shopify Plus store, configure your automation rules, and walk you through our warehouse management system and client portal. Our onboarding team manages the entire setup, including inventory transfer to our UK or EU fulfilment centres, carrier configuration, and integration testing, ensuring your Shopify fulfilment is fully operational with zero disruption. Most Shopify and Shopify Plus brands are live and dispatching orders within a matter of weeks.

We combine AI-powered automation with expert human support to deliver dependable Shopify and Shopify Plus fulfilment at scale. With a 99.9% same-day dispatch rate, an industry-leading 9PM cut-off, and over 10 years' 3PL experience, we're trusted by fast-growing eCommerce brands across the UK, EU, and globally. As a B Corp Certified 3PL, we hold ourselves to the highest standards of performance, transparency, and sustainability, giving Shopify and Shopify Plus brands a fulfilment partner they can genuinely rely on.

Yes. SCEND can manage fulfilment across multiple Shopify and Shopify Plus stores simultaneously from a single unified operation. Whether you run separate Shopify stores for different markets, such as a UK store and an EU store, or multiple brand stores under one parent company, our warehouse management system consolidates all your inventory and orders into one real-time view. This simplifies stock management, prevents overselling across stores, and ensures a consistent fulfilment standard regardless of which Shopify store the order originates from.

Yes. SCEND is a specialist 3PL provider with extensive experience supporting Shopify Plus merchants. Shopify Plus brands typically operate at higher order volumes and require enterprise-level fulfilment capabilities, including multi-channel inventory management, advanced API integrations, B2B and wholesale fulfilment, and dedicated account support. Our UK and EU fulfilment centres are fully equipped to handle the scale and complexity that Shopify Plus operations demand, with the same accuracy and standards that our  Shopify clients benefit from.